All time favorite quotes

"Treat everyone with politeness, even those who are rude to you, not because they are kind, but because you are."

"Do good and care not to whom."

"Don't wait for people to be kind, show them how."

"Compassion for others begins with kindness to ourselves."

"Kindness is a language which the deaf can hear and the blind can read."

"Give what you have. To someone, it may be better than you dare to think."

"It is well to give when asked, but it is better to give unasked, through understanding."

"Speak only the truth. Act with only the best intentions. Once you get into the habit, you can live by this code."

"Strive to be first: first to nod, first to smile, first to compliment, and first to forgive."

"There's good in everybody. Boost. Don't knock."

"Today, make an investment in someone else's happiness."

"Do all the good you can.
By all the means you can.
In all the ways you can.
In all the places you can.
At all the times you can.
To all the poeple you can.
As long as ever you can."

"Kind words do not cost much. Yet they accomplish much."

"You can accomplish by kindness what you cannot by force."

"If someone were to pay you ten cents for every kind word you ever spoke and collect five cents for every unkind word, would you be rich or poor?"

"Kind hearts are the gardens,
Kind thoughts are the roots,
Kind words are the flowers,
Kind deeds are the fruits.
Take care of your garden
And keep out the weeds,
Fill it with sunshine
Kind words and kind deeds."


"One of the most difficult things to give away is kindness; it usually comes back to you. "

"Kindness gives birth to kindness."

"A good heart is better than all the heads in the world."

"Only a life lived for others is worth living."

"Love all. Serve all. Help ever. Hurt never."

Improve your Communication Skills

Here are 6 great tips you can use!

1. Awareness of your own interaction with other people is the first
step in improving your communication skills.
Learn to identify which types of situations make you uncomfortable
and then modify your behavior to achieve positive results is a critical
step in improving your communication skills.
You can learn to become aware of behaviors in other people that
prompt you to respond in negative ways and modify your own behavior
to turn the situation into a positive experience.

2. You must accept responsibility for your own behavior and do not
fear apologizing for errors in judgment or insensitive actions.
Asking others for honest feedback about the way you interact with
others can be very helpful. Accept the negative feedback along with
the positive and make changes accordingly.

3. Your non-verbal communication is equally as important
as the things that you say. Positive body language is extremely
important in your interactions with other people.If your words and your
actions do not match, you will have a difficult time succeeding in social
situations.

4. In order to learn how to improve your communication skills, you
must become a great listener. You must fight the urge to respond
immediately and really listen to what the other person is trying to
communicate.Offering suggestions or criticism before you are certain
of the other person's intent can only lead to frustration for both parties.

5. Improving your communication skills is a process and cannot be
accomplished overnight. Trying to improve or change too many things
at once will be counter-productive. You will become discouraged and
overwhelmed if you attempt to change your entire personality all at
once. Choose one or two traits at a time and work on those over a
period of time. Learn to take advantage of your personal
strengths and make a positive impact on others.

6. Maximize your positive personality traits and use them in your
interactions with others. Good communication and great listening skills
are the most important tools you can use in improving your
communication skills.
You can learn how to improve your communication skills by developing
excellent listening skills, learning to resolve problems and conflicts,
understanding body language, and accepting responsibility for your
own negative behavior.
Determination and self-awareness will make your desire to improve
your communication skills a reality.

You can change your life and now is the time to start.
Exceptional communication skills can be Learned...and
Mastered!!!

10 DELIGHT HABITS TO DEVELOP

1. Be on time

2. Stick to commitments

3. Under promise, over deliver

4. Walk the extra mile

5. Offer options not limitations

6. Express empathy

7. Treat clients as the most important part of your job

8. Treat colleagues as your internal clients

9. Make access easy not complicated

10. Smile and use inflection in no face-to-face contact